Terms & Conditions

Ok, now for the serious stuff.... 


The Sweet Reeds website is operated by Sweet Reeds Pty Ltd ABN: 5563 5824 930.  Your use of the website is conditional on your acceptance and compliance with the terms, conditions, notices and disclaimers set out below.  Your use of the website constitutes your agreement to the terms and conditions.  Sweet Reeds reserve the right to amend the Terms and Conditions at any time and without notice.  Your continued use of the website after any amendment constitutes an agreement by you to abide and be bound by the Terms and Conditions as amended.


The products on the website are only available for sale to individuals who can make legally binding contracts,  The products are not available to persons under the age of 18 years and any other persons who are legally prohibited from entering into binding contracts.


Any order placed by you is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions.  Sweet Reeds reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an effort in the price or the product description posted on this website or an error in our order.  Your contract with Sweet Reeds only comes into existence when it forwards confirmation or receipt of your order and payment.


Prices of products and services and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.  All prices displayed are exclusive of delivery and handling charges. These costs are additional to the listed product price.  Default prices are displayed are in Australian Dollars (AUD).  Selecting the currency conversion option provides an estimate of the currency conversion cost and may change between the time of selection and purchase and may be subject to additional bank charges and fees.  Please contact your bank for further information about fees and charges for international transactions.

Goods and Services Tax:

Sweet Reeds are registered for GST and therefore the prices displayed on this website are inclusive of GST.

You are responsible for any taxes, duties or other liabilities imposed by any Governmental agency,including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any products or services acquired or ordered from this website.


Sweet Reeds accept paypal for its goods and services. 

In the case where information is passed to other websites (such as a credit card number)  it is protected through the use of encryption,in order to protect our customers private information, such as the Secure Socket Layer (SSL) protocol(256 bit).

If you have any questions about the privacy and protection of your information please contact us.


Please read the Delivery information contained in the Delivery and Returns section of this website.  The delivery times are indicative only and Sweet Reeds will not be liable for any failure to observe these delivery times.

Risk and Title:

Sweet Reeds will retain title to the products you order until you have made payment in full for those products, but all the risk in the products will pass to you upon their delivery to or collection by a postal or courier service.  You should consider whether to obtain any insurance.


The circumstances in which Sweet Reeds is obliged to make a refund, the guidelines for eligibility is detailed in its Refund Policy.

Limitation of Liability:

Sweet Reeds will in no way be liable for any direct, indirect, incidental, special or consequential damages resulting from us or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Sweet Reeds has been advised of the possibility of such damages.

Where any Act of Parliament implies in the Terms and Conditions any term, condition or warranty and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty shall be deemed to be included in the Terms and Conditions, however, the liability of Sweet Reeds for any breach of such term, condition or warranty shall be limited, at the option of Sweet Reeds to any one or more of the following:

1      If the breach relates to goods (a) the replacement of the goods or supply of equivalent goods, (b) the repair of such goods, (c) the payment of the cost of replacing the goods or of acquiring equivalent goods, (d) the payment of the cost of having the goods repaired and

2      If the breach relates to services (a) the supplying of services again: or (b) the payment of the cost of having the services supplied again.


While the information contained in the website is believed to be accurate and current, it is provided by Sweet Reeds in good faith on an ‘as is’ basis.  Sweet Reeds, its management, officers or employees make no representation or warranty as to the reliability, accuracy or completeness of the information contained on the website and none of them accept responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the website.  To the extent (if any) that if the content of the website does not satisfy the laws of a country other than Australia, is it not directed to persons in those countries and they should not use the website.


The website may contain links to websites not maintained, controlled or associated with Sweet Reeds and it does not make any endorsement, or any representation as to the accuracy of information contained on those websites. Sweet Reeds will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those websites.


Sweet Reeds is the copyright owner of the content of the website or is licensed by the copyright owner to use the content on the website. Except as permitted by the Copyright Act 1968 (Cth) no part of the website may be reproduced, adapted, displayed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying by any storage and information retrieval system) without the specific prior written content of Sweet Reeds.


Sweet Reeds does not represent that any information (including any file) obtained from and through the website is free from computer viruses or other faults or defects.  It is your responsibility to scan any such information for computer viruses.  Sweet Reeds will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information.  To the extent that any liability may be imposed on Sweet Reeds it shall be limited to the cost of re-applying that information.

Applicable Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Victoria, Australia.  You agree to submit to the non-exclusive jurisdiction of the courts of the State of Victoria, Australia.